Responsible Gaming
At What a Mess, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes a concern.
Age Verification
Online casino gaming in New Zealand is only available to players aged 18 years and over. It is your responsibility to ensure you meet the legal age requirement in your jurisdiction before participating in any gaming activities. By accessing our site, you confirm that you are of legal age to gamble in New Zealand.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, help is available:
- Spending more time or money on gambling than intended
- Chasing losses by gambling more to recover money lost
- Hiding gambling activities or lying about the amount spent
- Feeling anxious, irritable, or restless when unable to gamble
- Neglecting family, work, or other responsibilities due to gambling
- Using gambling to escape problems or relieve stress
- Borrowing money to fund gambling activities
- Continued gambling despite negative financial or personal consequences
- Failed attempts to cut back or stop gambling
Self-Help Tools
Most reputable online casinos offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given period
- Reality Checks: Receive regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily ban yourself from accessing gaming sites for a set period or indefinitely
- Session Time Limits: Set automatic log-out times to manage your gaming duration
We encourage you to use these tools proactively to maintain control over your gaming activity.
Support Organisations in New Zealand & Beyond
If you're concerned about your gambling or that of a loved one, confidential support is available:
- Problem Gambling Foundation (NZ): 0800 664 262 | www.problemgambling.nz – Free, confidential counselling and support services for New Zealanders
- Gambling Helpline (NZ): 0800 664 262 | Text: 8681 – 24/7 support available
- Gamblers Anonymous (NZ): www.gamblersanonymous.org.nz – Peer support meetings throughout New Zealand
- GamCare (UK): www.gamcare.org.uk – Support for anyone concerned about gambling
- GamStop (UK): www.gamstop.co.uk – Self-exclusion scheme across UK-regulated operators
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- National Council on Problem Gambling (US): 1-800-522-4700 | www.ncpgambling.org
- Responsible Gambling Council (Canada): www.responsiblegambling.org
Take Action Today
If gambling is causing you financial, emotional, or personal difficulties, please seek help immediately. There is no shame in reaching out—professional support is available, confidential, and free. Contact the Problem Gambling Foundation or Gambling Helpline in New Zealand today. Your wellbeing is important to us.
Last updated: 2026. Responsible gaming information is accurate at time of publication. For the most current support services, please visit the official websites listed above.